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Monthly Subscription Information

Applies to all 12-month 12-payment subscriptions.


Coverage

 

The subscription is for a one seat, 12-month, single product activation key. Each computer and user workstation that needs to use the software must have a subscription. Multiple seat licenses from a single key are possible by changing the quantity in your cart during the initial purchase.

 

Duration

 

12 months, paid monthly. The subscription starts the day you make your purchase, irrespective of the date of license activation. At the end of the 12-month term, this subscription renews automatically for another 12 months, assuming the monthly subscription payments are being made.

The option to switch to Manual Renewal is provided at the time of initial purchase. Immediately below your Subtotal you will have the ability to deselect the option to “Securely save payment details for automated subscription renewal.” Deselecting this option will cause your subscription to terminate one month from the initial purchase date.

 

Billing Frequency

 

Billing occurs monthly, beginning with your initial purchase. By making your initial purchase, you agree to monthly billing to the credit card used for the initial purchase. At the end of one month from the date of initial purchase, billing for the next 1-month payment period occurs, and this continues throughout the subscription term.

If you prefer to control monthly billing, deselect the option to “Securely save payment details for automated subscription renewal.” This option is beneath your order subtotal. Deselecting this option will cause your subscription to terminate one month from the initial purchase date.

 

Renewal

 

At the end of the initial 12-month term, this subscription renews automatically for another 12 months. The option to switch to turn off the automatic renewal is provided at the time of initial purchase; it has the effect of changing the subscription term to one month.

 

Cancellation

 

Use your online account to cancel your Subscription at any time. Previously paid subscription billings are not refundable. Cancellations only terminate future billing to the buyer’s credit card. Product use rights, based on the prepaid subscription fee and the subscription product’s EULA, continue until the end of the current billing period.

 

Support

 

While the subscription is active, it includes patches and minor upgrades and all version upgrades to the software. Email technical and user support is provided during business hours, directly by Great Circle Learning.

 

License Transfer

 

If you need to move your subscription to a different computer or if your version of Microsoft Office is scheduled to change during your subscription period to a different supported environment: Before the change is made Deactivate your subscription key on the currently licensed machine using the "Activation and Deactivation" control on the product's ribbon. Only attempt to Activate the subscription key in the new environment after deactivating it in the old environment and installing all required software in the new environment.

 

Unsanctioned Transfer

 

You may not transfer licenses back and forth between users regularly. If multiple users need to use the software regularly, each user must have a license. If a single user needs to use the software on multiple computers, each computer must have a license.

 

System Requirements

 

This subscription applies to an add-in product to Microsoft Office and it only functions with locally installed Windows versions of Microsoft Office. Supported versions include: Office365, 2019, 2016, 2013, and 2010. Unless otherwise specified in a specific product description, the Mac versions of Microsoft Office are not compatible with this add-in. Read our complete System Requirements information.

 

How to Manage your Subscription

 

User your account to manage your subscription. If you have questions or require assistance, please contact us